SHIPPING, RETURNS & FINAL SALE POLICY
SHIPPING
Processing Time: During July and August, please allow up to 4 days for your order to ship. All herbs are packed to order to preserve freshness, and this processing window helps us maintain that quality.
Shipping Schedule: Orders ship every Monday, Wednesday, and Saturday.
Carrier: All orders ship via USPS. For detailed shipping timelines and service information, visit usps.com/ship.
Tracking: A tracking number will be emailed once your order ships. Please allow up to 48 hours for tracking information to update.
Carrier Responsibility: Once an order has been shipped and scanned by USPS, it is out of our hands. Slick & Petals is not responsible for delays, lost packages, or mishandling once the carrier has taken possession. If a tracking issue arises, please contact USPS directly.
Bottle & Product Care: Liquid products may shift slightly during transit. Please tighten all caps and lids before first use, just in case.
RETURNS
We accept returns within 14 days of delivery. Items must be unused, unopened, and in their original packaging.
After 14 days, we're unable to offer a refund. Instead, eligible returns will be issued as store credit.
To start a return, please contact us with your order number.
FINAL SALE
All herbs and loose botanicals are final sale and not eligible for return or refund, due to the nature of the product.
